Confused Black Lady

Sailor Moon uses her ginzuishou to try to heal the hate within Black Lady and return her to Chibi Usa. This causes Black Lady to remember that her family and friends really do love her and she starts to turn back into Chibi Usa. Just as she is about to be healed, Wiseman appears and tells her her good memories are just an illusion and the reality is that she is not loved. This tug-of-war of happy and bad memories confuses Black Lady, "I don't know anymore. Which is the truth?"
Sailor Moon R Episode #85
The Queen of Darkness, birth of Black Lady
Ankoku no joou Black Lady no tanjou